⭐ Worst experience ever. The facility and management were extremely disappointing, both at the time of admission and especially during discharge. The patient was not being discharged on time due to issues related to the insurance claim, and we were repeatedly made to wait without any clear explanation. What was even more frustrating was that the staff kept giving each other’s names and blaming different departments instead of taking responsibility and providing a proper solution. There was a complete lack of coordination and communication between the clinic, insurance desk, and staff. During such a stressful situation, patients and their families need clear information, proper coordination, and timely assistance—not excuses and blame games. Very poor service, poor coordination, and extremely disappointing experience. Would not recommend this facility.
About us
Welcome to Pristyn Care Clinic, your trusted destination for advanced and compassionate healthcare. Accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH) as a Medical Value Travel Facilitator, we are widely awarded for maintaining the highest standards of patient care and safety. We specialize in high-volume treatments, including Piles, Anal Fistula, Anal Fissure, Pilonidal Sinus, Rectal Prolapse, Circumcision, Appendicitis, Inguinal Hernia, Umbilical Hernia, Epigastric Hernia, Bariatric Surgery, Gallstones, Varicose Veins, Diabetic Foot Ulcer, AV Fistula, SPATZ Intragastric Balloon, Weight Loss Surgery, Vasectomy, Testicular Torsion, Balanitis, Phimosis, Corn Removal, and Deep Vein Thrombosis. Call Now!
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Reviews
(Translated by Google) Don't go, it's very troublesome. No one will cooperate with you. No one cares, no doctor. And even after the operation, it doesn't get better. It's been two months since my surgery, and I'm still having problems. Please don't go here. (Original) Koi mat jayiyega bohut Dikkat hota hai koi coperate nahi karega aapko no saltaf or no dr. Or opration karwane ke baad thik bhi nahi hota hai Abhi mera surgery ko 2 month huwa hai or pahle se dikkat he ho raha hai please koi mat jayiyega yaha
Worst experience I had done surgery from there they told it will maximum take 14 days to full recovery and now 30days passed and yet I am facing many problems and when I am calling for this , the staff words are soo rude worst staff worst experience ever
(Translated by Google) Please never go to Prystine Care. It's a huge fraud. They even tell people who don't have piles that can be cured with medicine that they're under pressure and then advise them to have surgery. This is their business. Please don't visit Prystine Care. Cases can also be very bad. I request you not to visit. (Original) Please prystine care me aap log kbhi naa jaye ye bht bda fraud hai Jisko piles nhi bhi hai jo mdcne se thik ho sakti hai usko ye bol kr or dara kr opration krne ki advice kr deta hai log YHI iska business hai PLZZ Aplog nhi jayye kbhi bhi prystine care Case bhi bht kharab hota hai Request hai Aplog nhi jaye
⭐ 1/5 — Very Disappointing Experience I had a very disappointing experience with Pristyn Care for my fistula treatment. I underwent fistula surgery through Pristyn Care on 17 October 2025, but unfortunately, the surgery was unsuccessful. The fistula tract did not heal completely. After that, Dr. Qaiser Jamal performed a re-surgery on 10 December 2025. Even after the second surgery, the healing process took more than three months, but the fistula tract still did not heal completely and I continued to experience pus discharge. During this entire period, I visited the doctor approximately 20–25 times for OPD follow-ups and wound examinations. OPD charges were applicable on every visit, which added significantly to my overall treatment expenses. Despite these repeated visits and payments, I was repeatedly told that the wound was healing properly. However, later, a Fistulogram X-ray showed a fistula tract of approximately 4.5 cm. This entire experience has caused me significant financial loss, physical discomfort, mental stress, and loss of time. I paid for two surgeries, repeated OPD consultations, investigations, medicines, and other treatment-related expenses, yet the problem was still not completely resolved. My personal suggestion to other patients: Please do thorough research, get proper imaging and consider taking a second opinion before deciding on fistula surgery, especially laser treatment. Based on my personal experience, I am not satisfied with the fistula treatment I received through Pristyn Care. I am sharing this review based on my personal treatment experience so that other patients can make a well-informed decision before choosing their treatment. For me, this treatment resulted in a significant loss of time, money, and peace of mind.
(Translated by Google) Very bad experience, the problem which was there earlier is still there, now he is not even taking proper response. (Original) Very bed experience jo problem phle tha u abhi bhi h ab proper response bhi nhi leta hai
Frequently Asked Questions
You can book an appointment at Pristyn Care Clinic, Patna online or by contacting the clinic directly. Choose the doctor you want, his specialty and the time when he is available for a consultation.
Pristyn Care Clinic, Patna is located in Holy Promise Hospital, Shivpuri, Rajbansi Nagar. You can check the clinic profile for the complete address, directions, and nearby landmarks.
Pristyn Care Clinic, Patna provides consultation, diagnosis, and treatment services based on the specialties and doctors available at the clinic. You can check the clinic profile for the complete list of services.
Consultation timings may vary depending on the doctor, specialty, and day. Check the clinic profile or contact the clinic to confirm the latest available timings.
You can consult a doctor by booking an appointment online or contacting the clinic directly. Select a doctor based on their specialty and available consultation slots.

