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(Translated by Google) ⭐ Pristine Care – My Experience In my experience, the communication and coordination between the Relationship Manager and staff at Pristine Care was quite disappointing. The information and support provided before admission was not followed by the same communication and follow-up after payment. I received cab support to the hospital, but communication decreased significantly after treatment/operation and payment completion. I also found the coordination between different departments to be unsatisfactory. Later, feedback was primarily obtained through WhatsApp/customer care, but practical support was very limited. One good thing: The doctors' behavior, treatment, and medical support were good. But overall, staff communication, transparency, coordination, and post-treatment support need significant improvement. My advice is to clearly confirm all charges, services, and commitments in writing before admission and clear any doubts before payment. (Original) ⭐ Pristine Care – My Experience मेरे अनुभव के अनुसार, Pristine Care के Relationship Manager और staff की communication एवं coordination काफी निराशाजनक रही। Admission से पहले जो जानकारी और support दिया गया, payment के बाद वैसा communication और follow-up देखने को नहीं मिला। मुझे hospital जाने के लिए cab support मिला, लेकिन treatment/operation और payment completion के बाद communication काफी कम हो गया। अलग-अलग departments के बीच coordination भी मुझे satisfactory नहीं लगा। बाद में मुख्यतः WhatsApp/customer-care के माध्यम से feedback लिया गया, लेकिन practical support बहुत limited रहा। एक अच्छी बात: Doctors का behaviour, treatment और medical support अच्छा रहा। लेकिन overall, staff communication, transparency, coordination और post-treatment support में काफी सुधार की आवश्यकता है। मेरी सलाह है कि admission से पहले सभी charges, services और commitments को लिखित में स्पष्ट रूप से confirm कर लें और payment से पहले सभी doubts clear कर लें।
