2nd Floor 222/220/A Whitefield Main Road, Hobli, above BMW Deutsche Motoren Showroom, opposite Sheraton Grand, Sadaramangala, Krishnarajapuram
I went through a major surgery on 25th June and today stands 11th day of my surgery. I have not been scheduled any follow up check up the care circulator Deepika says that it’s not her responsibility to Schedule follow up. Pathetic experience from the team.
They say anything you want to hear until the surgery and then ghost you after that failing on their promises and no post surgery support. Stay away from these dishonest company.
I rarely write negative reviews, but my experience with Pristyn Care was so disappointing that I feel others should know before choosing them. I went through Pristyn Care for my kidney stone surgery because they promised me in writing that I wouldn't have to pay a single rupee before the surgery and that everything would be taken care of through insurance. I trusted them because of that promise. The reality was completely different. After the surgery, they refused to discharge me unless I paid ₹25,000. When I reminded them about their written commitment, it didn't matter. I had no choice but to pay. The insurance process was another nightmare. They initially submitted a higher claim amount, which the insurance company rejected. Then they had to revise and resubmit the claim, and because of this, I ended up wasting almost my entire day in the hospital waiting for the paperwork to be completed. This could have been avoided if the claim had been handled properly from the beginning. The hospital they referred me to, Medicover, made the experience even worse. They gave me a receipt that simply mentioned ₹25,000 with no itemized breakdown of what I was paying for. When I asked for a detailed bill, I was told, "This is what we have." I found that completely unacceptable. My biggest advice is this: don't choose a healthcare provider based on marketing promises. Find a good urologist or specialist who regularly practices at a reputed hospital. In my experience, Pristyn Care acted more like a middleman than a patient-focused healthcare service. This was a stressful, frustrating, and disappointing experience. I would not recommend Pristyn Care based on what I went through.
Worst hospital
I did not realise that they are a third party organisation.. I thought Pristyn was a group of hospital. Today I realised that they are just dependent on other hospitals for service and I think they charge a commision. They called me today for a 15 minute procedure for an ingrown toenail Removal. I was consulted with a doctor yesterday and was called to the Sri Kauvery hospital in Marathahalli, Bangalore today. Arranged a pickup around 11.15 AM and advised that the discharge will be about 6 PM.. I agreed as I had other plans by 9 PM. Howeve
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